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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (50)
4 Star (0)
3 Star (0)
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1 Star (0)
Communication parfaite avec le vendeur qui a été très aimable.
Excellent service, the wig is beautiful, the hair quality is outstanding, super fast shipping! Will definitely be back to buy more. Fantastic, very, very happy. Thank you!!
I’ve had this hair installed for a week and first off the shipping was fast and the store reached out to me and gave great fast response I wanted to change my address she was able to do that for me which I appreciated so much. The hair is amazing the texture is A1 I barely had to straighten my hair, shedding is minimum I barely have to clean up hair I don’t have that problem at all. I will be purchasing really soon
Love the hair quality the construction of the wig and the customer service. The packaging was nice and I was happy to have something to store the wig in. I haven’t gotten any shedding minus the hair line after cutting the lace no tangles and it looks sleek and neat when styled and straighten (bone straight). I cut the wig a little because it was longer than I desired but I have absolutely no complaints. I have recommended this wig to several of my friends and will be purchasing again soon.
I... Love it. Very nice and soft. And I received this wig quickly in 4 days!!!! (I live in Paris so it's fast). The store was nice with me I have nothing else to say about it. And I already cut it because for me it's not short enough. But that it's my problem. I recommend it without any hesitation. Thanks you again!
If I could give this wig 100 stars I would. I am shocked at the quality for such a great price. The front is plucked perfectly and there's also lace at the back for if you choose to pull it up. I have sat here for 7 minutes running my fingers through the hair and only one single strand came out in between my fingers that entire time. On top of this the stores responded promptly and I received my hair in three days. 10 inches is a bit over shoulder length.
This was perfect one of the best ones I have ordered! Little shedding and was exactly as described! Thank you! I will be ordering again! I bleached the knots and plucked the baby hairs a bit and it came out perfect. I ordered it on Wednesday it came in life 5 days so very fast the store was very polite and great communication :)
I Really Like This Wig. Shipping Was Fast Seller Was Very Nice, I Receive A Wig Cap For The Wig. I Did Have To Do Some Plucking On My Middle Part But It’s Not Bad. No Smell To The Wig Nice Cut. Havnt Washed Or Styled Uet Only Flat Ironed It But It’s Still Sliky And Flowy. Will Update In A Month. I Will Not Be Using Glue On This Wig Due To Me Not Liking Glue Or Tape I Like To Take My Wig Off But It’s Still Very Secure. I Would Suggest Buying It
Ordered the wig on Monday afternoon and received it Thursday morning. Since I was heading to work when it was delivered I couldn’t open it rite away. BUT when I got home I was SURELY satisfied. This is my first time ordering from Luxycart, so glad I chose the right vendor. Once it’s styled I will upload more pics and I most definitely will be ordering more.
Th wig is so beautiful and smooth. No tables and very full. At the crown, the scalp feels really nice. I ordered the 12 inch and it falls below my collar bone. A great change when I am feeling like cutting my long hair but chicken out. This is way thicker than my hair. I can't wait to wash it and change the hart. The hairline is so natural with baby hair. Fastest delivery to Toronto Canada EVER!! I ordered on Feb 21st and received on Feb 26th. Keep in mind that I ordered during Luner New Year!!
I'm in love with this bob lacefront wig. It arrived in about 5 days after I ordered. My wig is soft, full and bouncy . I just put it on today and I'm in love with the length/fullness and the brand of hair that was use to make it. I wish I had got a free eyelash or even a free wig cap but beside that I'm happy.
I’m in Canada and ordered my hair on Jan 16 received my hair on January 23rd that’s only 5 business days! I’m really impressed by the fast delivery. I’m also extremely satisfied with my hair. I asked for Jetblack and that’s exactly what I received. Seller is super nice and very fast response rate. I will purchase from this store again
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